Privacy Policy

Effective Date: March 06, 2025

At Hair By Joey ("we," "us," or "our"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App"). The App allows clients to book appointments, view promotions, receive push notifications, and text our salon. Please read this Privacy Policy carefully. By using the App, you agree to the practices described herein. If you do not agree, please do not use the App.

Contact Information

Hair By Joey

1559 West Gurley Street

Prescott, Arizona 86305

Phone: 928.396.1695

1. Information We Collect

We collect information from you when you create an account or use the App. The types of information we may collect include:

Personal Information

  • Name: To identify you when you create an account or book an appointment.

  • Phone Number: To send appointment confirmations, reminders, push notifications, or to allow you to text the salon.

  • Email Address (optional): If provided, for communication purposes such as appointment confirmations or promotions.

Usage Data

  • Appointment Details: Information about your bookings (e.g., date, time, service type).

  • Device Information: Technical data such as your device type, operating system, and IP address to ensure the App functions properly.

Information We Do Not Collect

  • We do not allow users to upload content (e.g., images, PDFs, or text files) through the App.

  • We do not sell products through the App and therefore do not collect payment information directly.

2. How We Use Your Information

We use your information to provide and improve our services, including:

  • Scheduling and managing your appointments.

  • Sending you appointment reminders and confirmations via text or push notifications.

  • Notifying you about promotions or special offers.

  • Communicating with you when you text the salon through the App.

  • Improving the App’s functionality and user experience.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

  • Boulevard: Our booking software provider, Boulevard, processes appointment-related data on our behalf. Boulevard has its own privacy policy, which you can review at [insert Boulevard’s privacy policy link, if available]. We share only the information necessary to facilitate your bookings.

  • Other Service Providers: We may use third-party services for push notifications, texting features, or analytics. These providers are contractually obligated to protect your information and use it only for the purposes we specify.

Legal Requirements

  • We may disclose your information if required by law, such as in response to a subpoena, court order, or other legal process.

4. Push Notifications

By using the App, you may opt in to receive push notifications about appointments, promotions, or salon updates. You can disable these notifications at any time through your device settings.

5. Your Choices

  • Account Information: You may update or delete your account information by contacting us at 928.396.1695.

  • Text Communications: You may opt out of text messages by replying "STOP" to any message or contacting us directly.

  • Push Notifications: As noted above, you can manage these in your device settings.

6. Data Security

We implement reasonable security measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to provide our services or as required by law. For example, we keep appointment records for scheduling purposes and may retain basic contact information to inform you of future promotions unless you request deletion.

8. Third-Party Links

The App integrates with Boulevard for booking services. Boulevard is a third-party service, and its privacy practices are governed by its own policies. We are not responsible for the privacy practices of Boulevard or any other third-party services linked through the App.

9. Children’s Privacy

The App is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted in the App with a revised "Effective Date." We encourage you to review this policy periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Hair By Joey

1559 West Gurley Street

Prescott, Arizona 86305

Phone: 928.396.1695